Nafy.ai Refund Policy
We want you to be completely happy with Nafy.ai. If our AI music platform doesn't meet your expectations, here's how our money-back guarantee works.
7-Day Money-Back Window
New subscribers can request a full refund within 7 days of their initial purchase—no questions asked.
Eligibility Criteria
- You must have generated no more than 5 tracks on the platform
- Send your refund request to [email protected]
- Include the email address linked to your Nafy.ai account
Processing Time
- We review refund requests within 3 business days
- Approved refunds return to your original payment method
- Any music you created during the trial will be removed from your library
Other Options
- We may offer account credit instead of a cash refund in some cases
- Experiencing technical problems? We can extend your trial while we fix them
- Business customers receive priority handling
Need Help?
Have questions about refunds or your subscription? Our support team is ready to assist at [email protected]